We are insured with $10M Public Liability by Berkley and our certificate of cover is attached to every proposal.
Sometimes the tasks we are required to do involve accessing rooftops or other areas where a fall from height could occur. We are trained and certified to Work Safely at Heights and our certificates are attached to every proposal.
All services require a fully refundable booking deposit. The balance is then due on completion of the service. Payments can be made using Visa, MasterCard, AMEX. All this information is supplied with our proposals and invoices. You will also find a link on your invoice to pay by credit card via third party provider Stripe. Read more about Stripe
Like booking a flight or tickets to a concert we take a booking deposit. The difference is ours is fully refundable up to 10am the day before the service. We do this to ensure we have sufficient time, should you need to postpone, to schedule in other work for ourselves and our staff.
We prefer home owners to be home, however understand everyone has commitments. It's usually fine to work in and around your house without anybody home. Every member of our team holds a current Police Check and we're insured with $10M Public Liability and these are supplied with our quote. We have also been working inside people's homes since 2008 when we had our Brisbane based window cleaning business.
“I would highly recommend Ulick and his business. He has done a wonderful job on our windows and worked hard all day. He is also a kind and respectful person to have working in your home.”
“This is the third year we have used their services and I think that speaks for itself. Ulick and his team are always so professional, courteous and do such a thorough and amazing job, even given the difficulty of some of our high and tricky windows and louvres. Wouldn't hesitate to recommend them.”
“Great service from a local company. Highly recommend.”
“Fast service, ring one night here the very next day. Solar Panels are now sparkling clean. Will recommend to everyone. Thanks again Ulick.”
“Well my windows are certainly sparkling - I'm looking at them thinking there is no glass there, they are so clean, not to mention the tracks and screens. The online quote worked well, saving everyone time, and Ulick was prompt and efficient. I would definitely recommend Spark Window Cleaning.”